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Our services for catastrophic loss are absolutely unique in the industry. With experience in all forms of disasters, claims, and cases, MRI has the expertise to bring our clients back to pre-disaster condition.

  • Emergency Response Services

  • Structural Integrity & Safety Evaluation

  • Scope of Damage Assessment

  • Repair Cost Estimating in Insurance Format

  • Supplemental Claims Documentation and Submittal

  • Pre-Disaster Preparation & Planning

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Hurricane Damaged Stadium Documented by MRI

Hurricane Damaged Stadium

Loss Consulting

A combination of drone and expert inspection of this stadium revealed lightning damage to their state-of-the-art lighting system, wind damage to bleachers, roof damage on concession buildings, and flood damage to the turf field. An engineer-minded scope of damage in insurance-format was crucial in making the damages clear to all parties involved.

Dairy Barn — Demmitt Texas

Engineering Analysis • Loss Consulting

After fire destroyed a 1,950,000 square foot dairy barn, MRI was hired as a building expert.


Palisade Palms Condominiums

Engineering Analysis • Loss Consulting

MRI was retained to provide an engineering analysis and evaluation required for the insurance claim following Hurricane Ike of this 27 story, 288 unit dual tower private condominium resort. The claim was made that the exterior building envelope had been damaged during the hurricane. MRI concluded that the exterior envelope of the resort towers must be recoated, primarily because the opposing side had cut holes around the entire property. Patching the holes would have created an uneven application and uniform thickness of coating materials. The remaining stock of supplies that would have matched the coating had an expired shelf life as well.

Apartment Complex with Hidden Tornado Damage

Engineering Analysis • Loss Consulting

After a tornado damaged this South Houston Apartment complex, the property owner contacted MRI for an engineering analysis. Moderate exterior damage was visible, and attic inspections revealed extensive structural damage to the rafters. MRI created a scope of the damage in insurance format for the owner to submit to his insurance carrier.​

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Dallas Historic Roof Loss

Engineering Analysis • Loss Consulting

Following a hail storm, this historic building began leaking with each rainstorm. MRI inspected the roof, attic, and interiors of the building to document the loss. In doing so it was discovered that a previous contractor had laid the newest roof over previous roofing systems--against building code and best practices. MRI's analysis and documentation was instrumental in ensuring a proper settlement and reconstruction of the building.

Inverted Roof System with Drainage Problems

Engineering Analysis • Loss Consulting • Reconstruction

This rooftop parking and recreation area flooded with each rainstorm. MRI was tasked with locating the drainage problems, engineering a solution, and making the required changes. It was determined that improper instillation of drains caused the roof to not drain properly. MRI devised a repair program that was implemented—fixing the drainage issues.

Inverted Roof Loss Consulting
Parking Garage Damage Insurance Claim Documented by MRI

Houston Parking Garage

Engineering Analysis • Loss Consulting

This parking garage suffered structural damage due to long-term water intrusion resulting from faulty construction. MRI analyzed the the damages using expert knowledge and moisture meter technology to identify and document the damages. MRI also presented engineering design to both repair the damage and prevent its reoccurrence. 

High Rise Rooftop Pool Leak

Engineering Analysis • Loss Consulting • 
Construction Management

When this pool experienced leaks and consequential water damage, MRI was retained to inspect the pool and its structural support system. We detailed the deficiencies that caused the leak, as well as the related water damage and provided engineering recommendations to prioritize precautionary measures and repairs. MRI then managed the repair efforts including the support beam defects such as poor welds, rotten wood, and uncoated structural steel.

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Galveston Hotel — Hurricane Delta

Engineering Analysis • Loss Consulting

MRI provided professional engineering analysis, evaluation of possible wind-related damage, and evaluated any necessary repairs required to restore the exterior building envelope and interior spaces to their pre-hurricane condition.

Post-Tension Cable
Failure and Repair

Engineering Design • Loss Consulting •
Construction Management

Using ground penetrating radar, MRI located a broken post-tension cable embedded in concrete, which was causing loss of structural integrity of this parking garage. MRI designed and managed the repair procedure, bringing stability back to the structure.

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Private School Hail Claim

Loss Consulting

When a valid hail claim via a roofing company, then public insurance adjuster was denied by the insurance carrier, MRI was hired by the school's attorney to assess and properly document the damages for the claim. Upon submission of our documentation, the claim was settled for an amicable amount.

Mercury Nashville Windstorm

Loss Consulting • Engineering Analysis • Construction Management

MRI managed this $5 million storm damaged renovation project and the loss settlement process. MRI developed the scope of repair for settlement, estimated repair costs, obtained subcontractor bids, administered subcontracts, and audited payment applications. MRI functioned as the general contractor for this work and helped develop the settlement scope of work documents that were used to settle the claim. Some of the issues encountered included asbestos abatement of the roof deck before a new roof system could be installed. An engineering evaluation coupled with the city-approved re-design drawings, established the need for additional life safety components, such as fire alarms and strobes to meet current requirements. Replacement of all electrical equipment and devices was needed to be in compliance with current codes. MRI worked with the owner to pre-plan the repair work in detail in order to minimize the impact to ongoing terminal operations.

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Hail Damaged Lubbock Sportsplex

Loss Consulting

MRI was recommended for this loss when a previous scope of damage was incorrect. We inspected, documented, and presented the claim to reflect the actual damages to the facility caused by the hailstorm.

Mid-Rise Office Building Parking Garage Fire

Loss Consulting • Engineering Analysis Construction Management

After a car fire in their parking garage caused damage to this three story office building, MRI provided the damage assessment and repair cost estimate, and expedited the insurance claim settlement. We also performed emergency response cleaning and stabilization, solicited and qualified subcontractor bids, and managed the remediation, clean-up and repair work.

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Hail Damage—Clay Tile Roof

Engineering Analysis • Loss Consulting

A pre-purchase roof inspection was requested by a perspective buyer. Professional drone photography revealed evidence of hail damage, demonstrated by tile cracks, metal dents, and movement of tiles along areas of high wind pressure. Professional drone inspection is the preferred method for clay tile roofs in order to not further damage the roof, to allow the most thorough inspection, and because safety is mandatory. MRI's drone photography and engineering analysis ensured a proper insurance settlement for the insured, and fair purchase for the buyer.

Mercury Birmingham -

Post Flood Recovery

Disaster Recovery • Loss Consulting

MRI managed renovation and recovery of over 150,000 square feet of office and hangar space after flood waters washed through the area and stopped business for two days. This emergency response work prevented unnecessary expenditures and lost business time. The cost estimates and actual cost data were used to help settle the insurance claim.


United Airlines World Headquarters Mid-Rise Fire

Disaster Recovery • Loss Consulting • Construction Management

When fire swept through the UA office complex, MRI was called to help manage the reconstruction, restoration, and loss settlement process. Acting as the Program Manager for this $25 million renovation, MRI planned and scheduled the recovery work, and developed the cost estimates for the insurance claim. We qualified contractors, administered contracts, audited pay applications and managed the QC program. MRI also helped settle the insurance claim by working with the insurance adjusters to develop a scope of repairs and ensure that charges were appropriate and reasonable through a detailed audit process.

Tiki Island Beach House —

Post Hurricane Ike

Loss Consulting • Disaster Reconstruction

This 2 story home was a complete damage from Hurricane Ike and was demolished and rebuilt. The wooden piers were replaced with concrete piers and the home was constructed in compliance with current codes. MRI assisted the owner in securing a fair and reasonable insurance settlement.


Mercury Reno - Windstorm Damaged Hanger

Loss Consulting • Disaster Reconstruction

For this wind storm loss, MRI mobilized and implemented emergency repairs. MRI personnel evaluated the damage and developed a scope for repair. Damaged HVAC equipment was removed and replaced, a code compliance study was performed and the necessary code upgrades were implemented. The roof of the hangar was repaired in accordance with the settlement and all hangar repair work was coordinated with aircraft movement so that the day to day facility operations would not be affected.


Friendswood Homes —

Post Hurricane Harvey

Disaster Recovery • Engineering Design
Loss Consulting • Construction Management

Immediately after Hurricane Harvey's flood waters receded, MRI began mitigation procedures such as contents removal, and tear-out of wet and damaged structures. MRI met with insurance adjusters and clients to ensure proper documentation of claims and adequate settlements. For clients who wanted to make major changes, such as removal of load-bearing walls, large spanned beams, and additions, MRI provided engineering design. Construction management was also provided for reconstruction.


Gulf Greyhound Park

Engineering Analysis • Loss Consulting

MRI was retained to assist with the damage evaluation assessment and engineering analysis required for the insurance claim following Hurricane Ike of this 230,000+ square foot commercial entertainment facility. MRI clearly illustrated that the damage present was caused by the hurricane by analyzing wind and rain data, developing a damage map from floor to floor, and evaluating engineering and specialist reports. Repair costs were developed for assistance during the appraisal process, which included all hurricane damage and additional deterioration resulting from the lack of mitigation directed by the insurance company. A final report was submitted and used during the successful appraisal.

Valley View Casino Fire

Disaster Recovery • Loss Consulting

When this California casino was struck by wildfires in the area, MRI was contacted to restore the casino's property and business functions. MRI implemented a disciplined method of scoping, planning, scheduling and coordination including the restoration, cleaning, and reconstruction work. Over 75,000 square feet of space was cleaned and restored, 20,000 square feet of ceiling tile was replaced, over 1,100 slot machined were cleaned and restored to service. The entire HVAC system was cleaned including ducts and equipment, and thousands of square feet of exterior walls were power washed. The casino was fully functional within nine days instead of the forty-five (45) days originally estimated by casino management.

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Shearn Moody Plaza

Engineering Analysis • Loss Consulting

MRI provided professional engineering analysis, evaluation of possible wind related damage, and evaluated any necessary repairs required to restore the exterior building envelope and interior spaces to their pre-hurricane condition.

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